Our service is for scientific, educational and nutritional information only and is not intended to diagnose, cure or treat any disease, disorder or condition.

1. Definitions

"GenetiConcept" is a service created by DNA Factory Ltd. located in : Corner Hutson&Eyre Street, Belize city, Belize "GenetiConcept Research" means scientific research that GenetiConcept performs with the intent to publish in a peer-reviewed scientific journal. GenetiConcept Research only uses Genetic and Self-Reported Information from users who have given informed consent according to the applicable Consent Document. GenetiConcept Research activities do not include R&D. "Product Development" means research performed for the purpose of new product development and new product development activities performed by GenetiConcept on de-identified user data. These activities may include, among other things, improving our Services and/or offering new products or services to you; performing quality control activities; conducting data analysis that may lead to and/or include commercialization with a third party. "Service" or "Services" means GenetiConcept's products, software, services, and website (including but not limited to text, graphics, images, and other material and information) as accessed from time to time by the user, regardless if the use is in connection with an account or not. "Personal Information" is information that can be used to identify you, either alone or in combination with other information. GenetiConcept collects and stores the following types of Personal Information: "Registration Information" is the information you provide about yourself when registering for and/or purchasing our Services (e.g. name, email, address, user ID and password, and payment information). "Genetic Information" is information regarding your genotype (e.g. the As, Ts, Cs, and Gs at particular locations in your genome), generated through processing of your saliva by GenetiConcept or by its contractors, successors, and assignees; or otherwise processed by and/or contributed to GenetiConcept. "Self-Reported Information" is all information about yourself, including your disease conditions, other health-related information, personal traits, ethnicity, family history, and other information that you enter into surveys, forms, or features while signed in to your GenetiConcept account. Self-Reported Information is included in GenetiConcept Research only if it has been indicated for GenetiConcept Research use on the website and if you have given consent according to the applicable Consent Document. "User Content" is all information, data, text, software, music, audio, photographs, graphics, video, messages, or other materials - other than Genetic Information and Self-Reported Information-generated by users of GenetiConcept Services and transmitted, whether publicly or privately, to or through GenetiConcept. "Web Behavior Information" is information on how you use the GenetiConcept website (e.g. browser type, domains, page views) collected through log files, cookies, and web beacon technology. "Aggregated Genetic and Self-Reported Information" is Genetic and Self-Reported Information that has been combined with that of other users and analyzed or evaluated as a whole, such that no specific individual may be reasonably identified.

2. Acceptance of Terms

Your use of GenetiConcept's Services (excluding any services provided by GenetiConcept under a separate agreement) is subject to the terms of the legal agreement between you and GenetiConcept set forth in these Terms of Service ("TOS"). Except as specified herein, these TOS apply to any use of the Services, including but not limited to a) submitting a saliva sample for DNA extraction and processing, b) uploading a digital version of your Genetic Information and interacting with it on the GenetiConcept website, and/or c) creating and using a free GenetiConcept account without providing your saliva sample or Genetic Information. In order to use the Services, you must first agree to the TOS. You may not use the Services if you do not accept the TOS. You can accept the TOS by (1) clicking to accept or agree to the TOS, where this option is made available to you by GenetiConcept for any Service; or by (2) actually using the Services. In this case, you acknowledge and agree that GenetiConcept will treat your use of the Services as acceptance of the TOS from that point onwards. In addition, when using particular GenetiConcept Services, you shall be subject to any guidelines or rules applicable to such services that may be posted from time to time. All such guidelines or rules are hereby incorporated by reference into the TOS. GenetiConcept also may offer other services from time to time that are governed by different terms of service. under a separate agreement) is subject to the terms of the legal agreement between you and GenetiConcept set forth in these Terms of Service ("TOS"). Except as specified herein, these TOS apply to any use of the Services, including but not limited to a) submitting a saliva sample for DNA extraction and processing, b) uploading a digital version of your Genetic Information and interacting with it on the GenetiConcept website, and/or c) creating and using a free GenetiConcept account without providing your saliva sample or Genetic Information. In order to use the Services, you must first agree to the TOS. You may not use the Services if you do not accept the TOS. You can accept the TOS by (1) clicking to accept or agree to the TOS, where this option is made available to you by GenetiConcept for any Service; or by (2) actually using the Services. In this case, you acknowledge and agree that GenetiConcept will treat your use of the Services as acceptance of the TOS from that point onwards. In addition, when using particular GenetiConcept Services, you shall be subject to any guidelines or rules applicable to such services that may be posted from time to time. All such guidelines or rules are hereby incorporated by reference into the TOS. GenetiConcept also may offer other services from time to time that are governed by different terms of service. 's Services (excluding any services provided by GenetiConcept under a separate agreement) is subject to the terms of the legal agreement between you and GenetiConcept set forth in these Terms of Service ("TOS"). Except as specified herein, these TOS apply to any use of the Services, including but not limited to a) submitting a saliva sample for DNA extraction and processing, b) uploading a digital version of your Genetic Information and interacting with it on the GenetiConcept website, and/or c) creating and using a free GenetiConcept account without providing your saliva sample or Genetic Information. In order to use the Services, you must first agree to the TOS. You may not use the Services if you do not accept the TOS. You can accept the TOS by (1) clicking to accept or agree to the TOS, where this option is made available to you by GenetiConcept for any Service; or by (2) actually using the Services. In this case, you acknowledge and agree that GenetiConcept will treat your use of the Services as acceptance of the TOS from that point onwards. In addition, when using particular GenetiConcept Services, you shall be subject to any guidelines or rules applicable to such services that may be posted from time to time. All such guidelines or rules are hereby incorporated by reference into the TOS. GenetiConcept also may offer other services from time to time that are governed by different terms of service.

3. Prerequisites

Whether you submit your own saliva sample, a saliva sample for anyone for whom you have legal authority to agree, or otherwise provide your own Genetic Information, you may not use the Services and may not accept the TOS if (1) you are not of legal age to form a binding contract with GenetiConcept, or (2) you are a person barred from receiving the Services under the laws of the jurisdiction in which you are resident or from which you use the Services. In addition to the conditions above, if you contribute or otherwise provide your own Genetic Information, you must be eighteen (18) years of age or older to agree to these TOS on behalf of yourself or those for whom you have legal authority to agree. If your use of the Services includes creating a GenetiConcept account, without submitting a saliva sample or otherwise providing Genetic Information, you must be thirteen (13) years of age or older to use the Services and accept the TOS.

4. Description of the Services

The Services include access to the GenetiConcept public website and personal genotyping services, including the collection and analysis of your saliva sample. Unless explicitly stated otherwise, each new feature that augments or enhances the current Service shall be subject to the TOS. You acknowledge and agree that the Services are provided "AS-IS" and are based on the current state of the art of genetic research and technology in use by GenetiConcept at the time of the purchase or viewing. As research progresses and scientific knowledge and technology evolve, GenetiConcept is constantly innovating in order to provide the best possible experience for its users. You acknowledge and agree that the form and nature of the Services which GenetiConcept provides may change from time to time without prior notice to you. As part of this continuing innovation, you acknowledge and agree that GenetiConcept may stop (permanently or temporarily) providing some Services (or any features within the Services) to you or to users generally at GenetiConcept's sole discretion, without prior notice to you. You may stop using the Services at any time. You do not need to specifically inform GenetiConcept when you stop using the Services unless you are requesting closure of your account. GenetiConcept assumes no responsibility for the use of Services outside the terms of this TOS or other applicable terms. In order to use the Services, you must obtain Internet access, either directly or through devices that access web-based content, and pay any service fees associated with such access. You are solely responsible for paying such fees. In addition, you must provide all equipment necessary to make such Internet connection, including a computer and modem or other access device. You are solely responsible for providing such equipment. You acknowledge and agree that while GenetiConcept may not currently have set a fixed upper limit on the number of transmissions you may send or receive through the Services or on the amount of storage space used for the provision of any Service, such fixed upper limits may be set by GenetiConcept at any time, at GenetiConcept's discretion.

5. Risks and Considerations Regarding GenetiConcept Services

Once you obtain your Genetic Information, the knowledge is irrevocable. You should not assume that any information we may be able to provide to you, whether now or as genetic research advances, will be welcome or positive. You should also understand that as research advances, in order for you to assess the meaning of your DNA in the context of such advances, you may need to obtain further services from GenetiConcept, your physician, a genetic counselor, or other health care provider. We encourage you to talk to a genetic counselor, a health professional with special training in genetic conditions, prior to collecting your sample for testing to learn more so you can make an informed decision about whether testing is right for you. A genetic counselor also can help you understand your results and options. Some people feel a little anxious about getting genetic health results. This is normal. If you feel very anxious, you should speak to your physician or a genetic counselor prior to collecting your sample for testing. You may learn information about yourself that you do not anticipate. This information may evoke strong emotions and has the potential to alter your life and worldview. You may discover things about yourself that trouble you and that you may not have the ability to control or change (e.g., your father is not genetically your father, surprising facts related to your ancestry, or that someone with your genotype may have a higher than average chance of developing a specific condition or disease). These outcomes could have social, legal, or economic implications. The laboratory may not be able to process your sample, and the laboratory process may result in errors. The laboratory may not be able to process your sample up to 3.0% of the time if your saliva does not contain a sufficient volume of DNA, you do not provide enough saliva, or the results from processing do not meet our standards for accuracy.* If the initial processing fails for any of these reasons, GenetiConcept will reprocess the same sample at no charge to the user. If the second attempt to process the same sample fails, GenetiConcept will offer to send another kit to the user to collect a second sample at no charge. If the user declines this option, the user is entitled solely and exclusively to a complete refund of the amount paid to GenetiConcept, less shipping and handling, provided that the user shall not resubmit another sample through a future purchase of the service. If the user opts to receive another sample collection kit and GenetiConcept's attempts to process the second sample are unsuccessful, (up to 0.35% of all samples fail the second attempt at testing according to GenetiConcept data obtained in 2014 for all genotype testing),* GenetiConcept will not send additional sample collection kits and the user will be entitled solely and exclusively to a complete refund of the amount paid to GenetiConcept, less shipping and handling, provided the user shall not resubmit another sample through a future purchase of the service. If the user breaches this policy agreement and resubmits another sample through a future purchase of the service and processing is not successful, GenetiConcept will not offer to reprocess the sample or provide the user a refund. Even for processing that meets our high standards, a small, unknown fraction of the data generated during the laboratory process may be un-interpretable or incorrect (referred to as "Errors"). As this possibility is known in advance, users are not entitled to refunds where these Errors occur. You should not change your health behaviors solely on the basis of information from GenetiConcept. Make sure to discuss your Genetic Information with a physician or other health care provider before you act upon the Genetic Information resulting from GenetiConcept Services. For most common diseases, the genes we know about are only responsible for a small fraction of the risk. There may be unknown genes, environmental factors, or lifestyle choices that are far more important predictors. If your data indicate that you are not at elevated genetic risk for a particular disease or condition, you should not feel that you are protected. The opposite is also true; if your data indicate you are at an elevated genetic risk for a particular disease or condition, it does not mean you will definitively develop the disease or condition. In either case, if you have concerns or questions about what you learn through GenetiConcept, you should contact your physician or other health care provider. Please note that genetic risk assessment is not applicable to results of carrier screening tests. Genetic research is not comprehensive. While we measure many hundreds of thousands of data points from your DNA, only a small percentage of them are known to be related to human traits or health conditions. The research community is rapidly learning more about genetics, and an important mission of GenetiConcept is to conduct and contribute to this research. In addition, many ethnic groups are not included in genetic studies. Because interpretations provided in our service rely on these published studies, some interpretations may not apply to you. Future scientific research may change the interpretation of your DNA. In the future, the scientific community may show previous research to be incomplete or inaccurate. Genetic Information you share with others could be used against your interests. You should be careful about sharing your Genetic Information with others. Currently, very few businesses or insurance companies request genetic information, but this could change in the future. While the Genetic Information Nondiscrimination Act was signed into law in the United States in 2008, its protection against discrimination by employers and health insurance companies for employment and coverage issues has not been clearly established. In addition, GINA does not cover life or disability insurance providers. Some, but not all, states and other jurisdictions have laws that protect individuals with regard to their Genetic Information. You may want to consult a lawyer to understand the extent of legal protection of your Genetic Information before you share it with anybody. Furthermore, Genetic Information that you choose to share with your physician or other health care provider may become part of your medical record and through that route be accessible to other health care providers and/or insurance companies in the future. Genetic Information that you share with family, friends or employers may be used against your interests. Even if you share Genetic Information that has no or limited meaning today, that information could have greater meaning in the future as new discoveries are made. If you are asked by an insurance company whether you have learned Genetic Information about health conditions and you do not disclose this to them, this may be considered to be fraud. GenetiConcept Services are for research, informational, and educational use only. We do not provide medical advice. The Genetic Information provided by GenetiConcept is for research, informational, and educational use only. This means two things. First, many of the genetic discoveries that we report have not been clinically validated, and the technology we use, which is the same technology used by the research community, to date has not been widely used for clinical testing. Second, in order to expand and accelerate the understanding and practical application of genetic knowledge in health care, we invite all genotyped users to participate in GenetiConcept Research. Participation in such research is voluntary and based upon an IRB-approved consent document. As a result of the current state of genetic knowledge and understanding, our Services are for research, informational, and educational purposes only. The Services are not intended to be used by the customer for any diagnostic purpose and are not a substitute for professional medical advice. You should always seek the advice of your physician or other health care provider with any questions you may have regarding diagnosis, cure, treatment, mitigation, or prevention of any disease or other medical condition or impairment or the status of your health. GenetiConcept does not endorse, warranty or guarantee the effectiveness of any specific course of action, resources, tests, physician or other health care providers, drugs, biologics, medical devices or other products, procedures, opinions, or other information that may be mentioned on our website. If we provide to you on our website any recommendations that identify for you, based on your Genetic and Self-Reported Information and scientific literature or research, potentially actionable information, this information is intended for informational purposes only and for discussion with your physician or other healthcare provider. As explained on our website, GenetiConcept believes that (a) genetics is only part of the picture of any individual's state of being, (b) the state of the understanding of Genetic Information is rapidly evolving and at any given time we only comprehend part of the picture of the role of genetics, and (c) only a trained physician or other health care provider can assess your current state of health or disease, taking into account many factors, including in some cases your genetics as well as your current symptoms, if any. Reliance on any information provided by GenetiConcept, GenetiConcept employees, others appearing on our website at the invitation of GenetiConcept, or other visitors to our website is solely at your own risk. While we are licensed in London as a clinical laboratory, not all jurisdictions require our Services to be subject to license. Therefore, we are not universally licensed by all state, federal, or international authorities for genetic testing conducted for health and disease-related purposes. In addition, there are certain jurisdictions in which we do not offer our Services because we do not have required licenses.